Rebecca Hathaway
is a senior UX designer who brings a content-first approach to digital experiences.
What have I been up to?
Co-moderating a monthly Making Sense of Content + Design session at The Sensemakers Club
Partnering with Purpose Design Co. on UX research
UX audit & user interviews for the YMCA extranet & learning platform
Website design for a small business offering career coaching services
Keeping my ethnographic research skills sharp as a Topo Athletic field representative
Featured Work
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![Autodesk Help content overhaul: screenshot of the Autodesk help website landing page]()
Autodesk Help: Content Overhaul
Improving website findability to help customers get assistance with their software
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![Autodesk Learning: mockup of a "Learn Revit" guided tutorial screen]()
Autodesk Learning: North Star
A long-term vision for a cohesive learning experience across the customer lifecycle
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![Autodesk guided troubleshooting: screenshot of a dropdown with multiple solution branches]()
Autodesk Help: Guided Troubleshooting
Guiding customers along a solution path to solve complex software issues
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![Screenshot of a digital whiteboard process mapping exercise]()
The Renewal Workshop: Mapping the Circular Economy
Mapping the process, data flows, and stakeholders in the circular textile economy
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![Screenshot of Fusion 360 learning panel]()
Fusion 360: New Subscriber Experience
Designing an in-product onboarding and contextual learning experience
Testimonials
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"Pragmatic & professional: It's great to collaborate on projects with Rebecca as she continually focuses on minimizing complexity while striving for simplicity (and always keeps the customer/audience at the center of what we're working on). Bravo!"
Rich Schwerin, Senior Content Strategist, Bay Area Content Marketing Meetup
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"You had the courage to ask hard questions. You showed empathy for customer needs. You asked why? Or why not? I am grateful for your collaboration and your patience with a complicated process and your ability to pivot with changing conditions. Many thanks.”
Renee Anderson, Design Research and Strategy @ Autodesk
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“Quality design service with a smile! You quietly and effectively caught up on two years of history and design work from the other designers that came before you. The design layouts you're creating for the core features will be instrumental to the product teams adopting our solution. In fact, several interested parties have mentioned that the toolkit is already an invaluable resource and specifically the visual layouts.”
Judy Bayne, Principal Experience Researcher @ Autodesk